Bulk Send Limits and Best Practices
Bulk Send is powerful enough to email your entire company — which is exactly why a little discipline goes a long way.
The Ground Rules
• Bulk Send is a Business plan feature.
• Very large sends are processed in waves to protect email deliverability — a slight ramp is normal, not a stall.
• Each recipient consumes their own document from a usage perspective; plan accordingly.
Practices That Raise Completion Rates
1. Send from a tested template — one you've run end-to-end at least once.
2. Early in the week — Tuesday-morning sends beat Friday-afternoon sends decisively.
3. Automatic reminders on — with hundreds of signers, manual chasing doesn't scale.
4. Set an expiration — an open-ended campaign never reaches 100%; a deadline does.
5. Watch the first hour — bounces surface fast; fixing them same-day keeps momentum.