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Bulk Send Limits and Best Practices

Last Updated: Aug 4, 20262 min read

Bulk Send is powerful enough to email your entire company, which is exactly why a little discipline goes a long way. 

What to Know Before You Send

•  Bulk Send is a Business plan feature. 

•  Very large sends are processed in waves to protect email deliverability, a slight ramp is normal, not a stall. 

•  Each recipient consumes their own document from a usage perspective; plan accordingly. 

Practices That Raise Completion Rates 

1.  Send from a tested template: one you've run end-to-end at least once. 

2.  Early in the week: Tuesday-morning sends beat Friday-afternoon sends decisively. 

3.  Automatic reminders on: with hundreds of signers, manual chasing doesn't scale. 

4.  Set an expiration: an open-ended campaign never reaches 100%; a deadline does. 

5.  Watch the first hour: bounces surface fast; fixing them same-day keeps momentum. 

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