Fixing a Document That Expired Before It Was Signed

The expiration did its job, it closed a stale request. Now relaunch it properly; recovery takes two minutes. 

How to Relaunch an Expired Request

1.  Open the expired request and choose menu (⋮) → Duplicate request, documents, recipients, fields, and settings all carry over into a fresh draft. 

2.  Extend the expiration this time (or remove it) in the request settings. 

3.  Turn on automatic reminders if they weren't, expiry without reminders is how requests die quietly. 

4.  Send. 

What Doesn't Carry Over 

Signatures. Anyone who signed the expired request signs the new once again, each request is its own sealed record. Mention it in your message ("apologies for the re-send, the previous request lapsed") and nobody minds. 

Preventing the Repeat 

Set your default expiration and reminder cadence in Settings → Document Settings so every future request chases itself before the deadline hits.