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How to Decline to Sign a Document

Jul 31, 20262 min read

Something's wrong with the document — wrong terms, wrong amount, or it simply isn't for you to sign. Declining is a built-in, respectable outcome, not an error. 

Steps 

1.  In the signing view, click Decline in the top bar. 

2.  Write your reason. Be specific — "Compensation in Annexure A doesn't match the offer discussed" is actionable; "no" is not. Your reason goes to the sender verbatim. 

3.  Confirm. 

What Happens Next 

•  The sender is notified immediately, with your reason. 

•  Other pending signers are put on hold — nobody signs a document that's being disputed. 

•  The request is marked Declined, and your decline is recorded in the audit trail. 

•  When the issue is fixed, the sender sends a fresh request; the declined one stays closed. 

Tip: For a fixable issue, pair the decline with a quick reply to the sender's email — the two-line explanation that saves a phone call. 

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