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How to Download a Signed Document

Jul 31, 20262 min read

The signatures are in — now get the paperwork where it needs to live. 

As a Signer 

You don't need to do anything: when everyone has signed, the completed document is emailed to you automatically, along with the certificate of completion. Keep the email, or use its download link. 

As the Sender 

1.  Open the completed request from your Sign Request list. 

2.  Click Download Documents in the header for the final signed PDFs. 

3.  Click Download Certificate for the audit-trail evidence file — store it with the agreement. 

 Archiving Well 

•  Download both files for important agreements — the document proves what was agreed; the certificate proves how it was signed. 

•  Documents remain available in your account, so you can re-download anytime — but regulated teams should still archive to their document management system as policy. 

Need More Help?

If you experience any issues during the sign-up process, our dedicated support team is here to help you get back on track.

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