How to Change the Signing Order After Sending
The org chart changed mid-flight, or a signer needs to jump the queue. Here's what's possible after sending, and the honest limits.
What Can Change
Recipients who haven't been notified yet (future levels in an ordered flow) can sometimes be edited: open the signer's menu (⋮) on the request detail page to adjust their details or position.
What Can't
• Signers who already signed: their part is sealed.
• The current level: their invitations are already in inboxes; un-notifying someone isn't possible.
Restructuring the Whole Flow
When the order needs real surgery:
1. Void the request (menu → Void request).
2. Duplicate it: documents, fields, and recipients come along.
3. Fix the order and resend.
Two minutes of work, and both requests keep clean audit trails. Signatures from the voided request don't carry over; affected signers sign the corrected version fresh.