How to Change the Signing Order After Sending
The org chart changed mid-flight, or a signer needs to jump the queue. Here's what's possible after sending — and the honest limits.
What Can Change
Recipients who haven't been notified yet (future levels in an ordered flow) can sometimes be edited: open the signer's menu (⋮) on the request detail page to adjust their details or position.
What Can't
• Signers who already signed — their part is sealed.
• The current level — their invitations are already in inboxes; un-notifying someone isn't possible.
Restructuring the Whole Flow
When the order needs real surgery:
1. Void the request (menu → Void request).
2. Duplicate it — documents, fields, and recipients come along.
3. Fix the order and resend.
Two minutes of work, and both requests keep clean audit trails. Signatures from the voided request don't carry over — affected signers sign the corrected version fresh.