How to Correct or Void a Sent Document
You clicked Send, then spotted the wrong salary figure. It happens to everyone — here's the decision tree.
Just a Wrong Recipient Email?
You may not need to void at all. Open the request detail page, find the signer, open their menu (⋮) and edit their email address. The fix is logged in the audit trail.
Anything in the Document Itself
Sent documents are locked — that immutability is what makes the audit trail trustworthy. To fix document content:
1. Open the request menu and choose Void request.
2. Add a short reason (recipients are notified the request is cancelled).
3. Use Duplicate request to recreate the setup instantly.
4. Fix the document, and resend.
If Someone Already Signed
Voiding still works — the partial signatures are preserved in the audit record of the voided request, and signers are notified. They'll sign the corrected version fresh.
Note: Voided requests stay in your list permanently (marked Voided) for the audit record; their links are dead.