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How to Upgrade or Downgrade Your Plan

Jul 31, 20262 min read

Plans aren't a commitment — move up when you grow, move down when the season quiets. Both take under a minute. 

How to Upgrade 

1.  Open Settings → My Plan (or click the Usage & Plan meter in the top bar). 

 2.  Review the plan cards and click the plan you want. 

3.  Pick monthly or annual billing (annual saves 25%), confirm payment. 

Upgrades apply instantly. New features unlock the moment payment goes through, and the price difference is prorated for the current cycle. 

How to Downgrade 

1.  Same place — Settings → My Plan — choose the smaller plan. 

2.  Confirm. 

Downgrades apply at the end of the current billing cycle, so you keep everything you've paid for.

Tip: Sending volume is seasonal for many teams — annual Standard often beats bouncing between monthly tiers, thanks to the 25% discount. 

Need More Help?

If you experience any issues during the sign-up process, our dedicated support team is here to help you get back on track.

Email Us