Choosing Signer Security: No Security, Email OTP, or Access Code
Every signer row carries a security dropdown, and the right choice depends on one question: how bad would it be if the wrong person signed?
The Options
1. No security — the emailed link opens the document directly. Right for routine internal documents where the mailbox is trusted.
2. Email OTP — a one-time code goes to the signer's email; they enter it before viewing. Blocks forwarded links: whoever signs must control the mailbox right now. Available on Standard and above.
3. Access Code — you set a code and share it via a different channel (call, SMS). The email alone is no longer enough. The strongest option for high-stakes or external signatures.
Setting It Up
Open the dropdown on each signer's row and pick. For Access Code, type the code, click save (it masks like a password), then share it with the signer — never in the same email thread.
A Simple Policy That Works
• Internal routine docs → No security.
• External signers → Email OTP.
• Contracts above a value threshold, or anything sensitive → Access Code.
Whatever you pick, the method and outcome are recorded in the audit trail — evidence you'll be glad to have.