How to Resend or Forward a Signature Request

"I never got it" — the classic. Don't forward the email yourself; resend properly so the link stays personal and the audit trail stays clean. 

Resending to a Signer 

1.  Open the request detail page. 

2.  Click Send Reminder in the header to re-notify everyone still pending — or open one signer's menu (⋮) → Send reminder for a single person. 

3.  The signer receives a fresh email with their same secure link. 

Why Not Just Forward the Email? 

The signing link is personal to the addressed signer. Forwarding it invites the wrong person to sign under the right person's identity — precisely what the audit trail exists to prevent. If the document should go to someone else entirely, edit the recipient (their menu → edit email) or have the signer use Delegate. 

If Email Keeps Failing 

Check the audit trail for delivery status. Bouncing? Fix the address via the signer's menu. Delivered but unseen? It's in their spam — tell them to search "Inkfree".