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Sending a Manual Reminder to Pending Signers

Jul 31, 20262 min read

Automatic reminders run on schedule — but sometimes you want to nudge now: the quarter closes Friday, or the signer just told you "send it again, I'll do it right away." 

Steps 

1.  Open the request from your Sign Request list. 

2.  Click Send Reminder in the header — everyone still pending gets a fresh email with their signing link. 

3.  For a single person instead, open that signer's menu (⋮) → Send reminder

Reminder Etiquette 

•  The reminder re-sends their same secure link — nothing changes on their side, so "I lost the email" is solved instantly. 

•  Every reminder is logged in the audit trail — you can prove diligence and follow-up if it ever matters. 

•  Space manual nudges sensibly; a reminder a day reads as pressure. Let automatic reminders handle cadence and save manual ones for genuine urgency. 

Note: Manual reminders are available on the Basic plan and above. 

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