Browser and Device Compatibility Issues
Inkfree supports the current and previous major versions of Chrome, Edge, Firefox, and Safari, on desktop and mobile. When a page misbehaves, isolate the cause in three steps.
The Isolation Sequence
1. Update the browser. An outdated version is the most common culprit — check for updates and reload.
2. Try an incognito/private window. This disables extensions and skips cache. Works in incognito? An extension (usually an ad-blocker or privacy tool) is interfering — allowlist Inkfree in it.
3. Try a different browser. Works elsewhere? Clear the first browser's cache and cookies for the site.
Device Notes
• Mobile signing works in Safari (iOS) and Chrome (Android) — plus the Inkfree app.
• Very old browsers (Internet Explorer) and OS versions past vendor support are not supported.
• Corporate "managed browsers" with strict policies can block scripts — your IT can allowlist the app domain.