Do You Have a Refund Policy?
o. We do not offer refunds for subscriptions, purchases, or renewals. We encourage you to review your plan details before completing your purchase to make sure it’s the right fit.
What You Should Know
• Subscriptions and renewals — once a payment has been processed, it is considered final and is not eligible for a refund.
• Plan selection — please choose your plan carefully and make sure it meets your needs before confirming your purchase.
• Billing issues — if you believe there was an error, such as a duplicate charge or an incorrect payment, contact us and we’ll review the details.
Exceptions
While we generally do not offer refunds, we may review certain situations, including:
• Duplicate charges or billing errors — if you were charged incorrectly, let us know and we’ll investigate.
• Unauthorized transactions — if you believe a payment was made without your authorization, contact support so we can review the account activity.
How to Request Help
- Contact support with your account email and billing details.
- Briefly explain the issue and include any relevant information about the charge.
- Our team will review the request and let you know the next steps.