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Your Inbox: Acting on Documents Sent to You

Last Updated: Jul 31, 20262 min read

Email is where signing requests arrive, but the Inbox inside Inkfree is where account holders manage them: every document waiting on you, in one list, without inbox archaeology. 

What Lands Here 

Every request where you're a recipient (to sign, to approve, or as a CC) appears in the Inbox with its status and who sent it. 

Working the Inbox 

1.  Open a request to act on it directly (sign, approve, decline, or delegate) without hunting for the original email. 

2.  An empty inbox is the goal state: documents others send you arrive here automatically. 

3.  On the Business plan, teams get a shared inbox with filters, bulk actions, and delegation: triage a department's signing load from one screen. 

Note: Seeing "You don't have access"? Your role lacks the inbox permission; a workspace admin can adjust it in Settings → Roles. 

Need More Help?

If you experience any issues during the sign-up process, our dedicated support team is here to help you get back on track.

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