Understanding Document Status Labels

Every badge in your Sign Request list means something precise. Here's the decoder. 

Request-Level Statuses 

•  In progress — sent, and at least one signature is still pending. 

•  Waiting for others — your part is done; other signers are pending. 

•  Completed — everyone signed; final documents and certificate distributed automatically. 

•  Declined — a recipient declined to sign; their reason is logged and other signers are on hold. 

•  Voided — you cancelled the request; links are dead, record preserved. 

•  Expired — the expiration date passed before completion. 

Signer-Level Badges 

On the request detail page, each recipient carries their own state: Signed, Pending, Approved, On hold (a decline elsewhere paused them), or Declined. 

Reading Them Together 

"In progress" with one signer "Pending" for a week is a reminder waiting to be sent. "Declined" with a reason is your to-do to fix and resend. The statuses aren't just labels — each has an obvious next action.